The National Water Hygiene is approved by Energy and Utility Skills Register (EUSR). Any person working on a restricted operations area at sites such as service reservoirs, water pumping stations, water treatment works, wells, springs and boreholes or working on the network of water mains and service pipes must be in possession of a National Water Hygiene card. The same training package is delivered to both direct employees of water companies, and all contractors that work on the restricted operations sites including self-lay organisations working on new developments.

This course provides a clear and practical overview of how customers request and obtain a gas connection through a Gas Distribution Network (GDN) company, such as Cadent Gas. It outlines the key stages in the connection process, from the initial customer enquiry to the physical installation of the gas supply. The course aims to build understanding of the procedures, responsibilities, and customer interactions involved in delivering safe, timely, and compliant gas connections.

This course provides a foundational overview of the UK’s transition from methane-based natural gas to hydrogen, highlighting its significance in achieving net-zero carbon emissions. Learners will gain insight into why change is necessary, how hydrogen compares to methane, and what technological, regulatory, and operational transformations are underway within the gas sector. The course explores key hydrogen pilot projects, safety considerations, and what this shift means for customers, infrastructure, and the workforce.